All in-stock items are shipped via our prefered vendour, dependant on size, weight and destination of your article(s).
Rates are based on package weight and our prefered carier's actual shipping charges.
If the product ordered is in-stock, we make every attempt to ship your package within 48 hours of receiving your order. However, even though our online store remains open, we may not be open for business in our physical offices. We do not ship on Saturdays, Sundays or holidays. Should your order be placed at one of these times, it will be shipped immediately upon our return.
Occasionally, an item we sell is out-of-stock and we need to re-order the item. These circumstances may delay the processing and shipping of your order. If we find an item on your order that is unavailable for shipment, we will contact you via email to inform you that the item is out-of-stock. We apologize for such inconveniences and try diligently to prevent them from occurring. If you need more information about such an occurence please email us or call 1300 4 RESCUE